Contact

How Can We Help Today?

Owned and operated by Outpost Patio, our team is ready to help with orders, product questions, or styling your outdoor space.

We typically respond within 24 hours on business days
Ways To Connect

Choose Your Preferred Channel

Email
support@outpostpatio.com
Within 24 hours
Phone
559-492-0770
Mon-Fri, 9 AM - 5 PM EST
Live Chat
Available during business hours on our website
Quick replies
Common Questions

Frequently Asked Questions

How long does shipping take?

Orders ship within 1 to 3 business days, with transit times of 5 to 8 business days. We offer free shipping on most orders within the Continental U.S. (excludes AK/HI). Larger items like gazebos and furniture sets may ship via freight carrier.

How do I track my order?

Once your patio furniture or accessories ship, you will receive a tracking number by email. You can use this number to follow your delivery from our warehouse to your doorstep. If you have any questions about your shipment, just send us a message.

What is your return policy?

We offer 30-day returns on eligible items. If your patio set or accessory does not work for your space, please review our Return Policy page for full details on how to start a return. Our team is happy to walk you through the process.

Can I exchange an item for a different style or color?

We are happy to help with exchanges on eligible items within our return window. Contact our team with your order number and the item you would like instead, and we will guide you through the next steps.

What materials are your patio furniture sets made from?

Our collections feature weather-resistant materials like powder-coated steel, all-weather wicker, and UV-resistant fabrics. Each piece is designed for durability outdoors so your patio, deck, or garden setup looks great season after season.

How do I choose the right size furniture set for my patio?

Start by measuring your outdoor space and leaving room for walkways and foot traffic. Our product pages include full dimensions for every set. If you need help deciding between a conversation set and a dining set, our team can offer guidance based on your patio layout.

Do you charge sales tax?

Sales tax, if applicable, is calculated and displayed at checkout.

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Drop Us A Line

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Order Status or Tracking
Returns or Exchanges
Product Questions
Patio Design and Sizing Help
General Inquiry
Availability

Business Hours

Monday – Friday 9:00 AM - 5:00 PM EST
Saturday – Sunday Closed
Our Promise

Our Commitment To You

Fast Response Times

Our support team replies within one business day so you can get back to planning your outdoor space.

Secure Shopping

Your personal information and payment details are protected with industry-standard encryption at every step.

Free Continental Shipping

Most orders ship free within the Continental U.S., backed by 30-day returns for peace of mind.

Built for the Outdoors

Every piece is carefully selected for weather resistance, lasting durability, and timeless patio style.